Patient Satisfaction Survey.

Dr. Bartell Surgery Center

Dr. Bartell / Contact Us / Patient Satisfaction Survey

Satisfaction Survey

We realize how precious your time is. That’s why we made sure this survey will only take a quick 5 minutes. We appreciate you letting us know how we are doing. We don’t want to spam you in any way, the data we collect will be used only to improve the patient experience.

Please rate your satisfaction with our services in the following areas:

1) The initial call to the office was handled professionally and was respectful of my needs.*
Excellent Good Neutral Fair Poor
Is there anything we could have done to improve your visit and overall experience?
(Optional)
2) The length of time it took to get an appointment with Dr. Bartell met my expectations.*
Excellent Good Neutral Fair Poor
3) The office staff treated me professionally and respectfully, prior to and during my procedure.*
Excellent Good Neutral Fair Poor
Would you be willing to provide a testimonial based on your experience with us?*
- Yes, please contact me.
- No
- Maybe but let me think about it.
4) Dr. Bartell was sensitive to, and concerned about, my needs.*
Excellent Good Neutral Fair Poor
5) Dr. Bartell provided a thorough explanation of treatment options and my surgical plan.*
Excellent Good Neutral Fair Poor
6) The clinical staff provided clear instructions prior to surgery.*
Excellent Good Neutral Fair Poor
7) On the day of my procedure, the sequence of events was explained to me.*
Excellent Good Neutral Fair Poor
8) The clinical team treated me professionally and respectfully on the day of my procedure.*
Excellent Good Neutral Fair Poor
9) All staff demonstrated concern for my privacy and comfort.*
Excellent Good Neutral Fair Poor
Can you name a particular team member that impacted your experience (in a positive or negative way)?
Please name the person and describe your experience...
10) Post-surgery medication and care at home were explained to me in a way I could understand.*
Excellent Good Neutral Fair Poor
11) The physical environment in the office was comfortable, clean and organized.*
Excellent Good Neutral Fair Poor
12) The needs of my family or support person(s) were met during my procedure.*
Excellent Good Neutral Fair Poor
13) How likely are you to recommend Dr. Bartell’s services to others?*
Very Likely Somewhat Likely Unlikely
Please explain your likelihood to recommend us...
(Optional)
14) Please rate the overall care you received at our facility.*
Excellent Good Neutral Fair Poor
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